DirectX 12 Is Not Supported On Your System: Troubleshooting and Solutions
Understanding the Root of the Problem
Graphics Card Limitations
DirectX 12 requires a GPU that supports it. If your graphics card is older, it might not have the necessary architecture to run DirectX 12 games effectively, or at all. To figure out if your GPU is compatible, you’ll need to identify its model. You can easily find this information using the DirectX Diagnostic Tool.
To launch this tool, use the Windows search bar, type “dxdiag,” and then open the DirectX Diagnostic Tool application. In the “Display” tab, you’ll find detailed information about your graphics card, including its manufacturer, model, and the driver version. This also gives you a general idea of the Direct X capabilities.
If your graphics card is too old, you may need to consider an upgrade to play games that require DirectX 12. Here are some examples of GPUs known to support DirectX 12 (though their specific performance will vary). This is not an exhaustive list, but it will give you a baseline:
Nvidia: GeForce GTX 900 series and newer (e.g., GTX 970, GTX 1060, RTX 2070, RTX 3080, RTX 4090)
AMD: Radeon RX 300 series and newer (e.g., RX 480, RX 5700 XT, RX 6800, RX 7900 XTX)
If your card is older than these, it’s very likely it doesn’t support DirectX 12.
Outdated Graphics Drivers
Even if your graphics card supports DirectX 12, outdated drivers can prevent you from playing the game. Drivers are software programs that allow your operating system to communicate with your hardware. Think of them as translators. They’re essential for optimal performance and compatibility. Graphics card manufacturers like NVIDIA and AMD regularly release driver updates that improve performance, fix bugs, and add support for new features, including DirectX versions.
To update your drivers, start by identifying your graphics card’s manufacturer (Nvidia or AMD). Then, use one of the following methods:
Nvidia GeForce Experience: If you have an Nvidia card, this is the easiest method. Download and install the GeForce Experience software, then navigate to the “Drivers” tab and check for updates.
AMD Adrenalin Software: If you have an AMD card, use the AMD Adrenalin software to check for updates.
Device Manager: Go to the Device Manager in Windows. Search for your graphics card under “Display adapters.” Right-click it and select “Update driver.” Windows will try to find and install the latest drivers.
Manufacturer’s Website: Visit the manufacturer’s website (Nvidia or AMD) and search for your specific graphics card model. Download and install the latest driver for your operating system.
After installing new drivers, it’s always a good idea to restart your computer.
Software Glitches and Workarounds
Operating System Compatibility
DirectX 12 requires a compatible operating system. Typically, this means either Windows 10 or Windows 11. If you’re running an older version of Windows (such as Windows 7 or Windows 8), you will not be able to play games that require DirectX 12.
Checking Your Windows Version: To check your Windows version, press the Windows key + R, type “winver”, and press Enter. A window will appear displaying your Windows version and build number.
Upgrading Windows: If you’re on an older OS, upgrading to Windows 10 or Windows 11 is highly recommended, but consider the cost, and also the compatibility of your other hardware.
Game Settings and Command-Line Arguments
Game settings and especially the command-line arguments have an impact. Launch options can sometimes force the game to use a specific DirectX version. If a game is configured to run in DirectX 12 and your system is not fully ready, the error will appear.
Finding Game Settings: Access the game’s settings menu. Look for graphics settings like “Graphics API” or “DirectX Version.” Ensure it’s set to the highest setting that your system can handle, or to an automatic option.
Analyzing Command-Line Arguments: Many games allow you to specify command-line arguments, which can alter how the game launches. The error message specifically mentions the use of command-line arguments, meaning that it is very relevant. Some games use launch options in their launcher program, others require you to modify the game executable. These are often found within the game’s settings or accessible via the game launcher.
Removing Problematic Arguments: Look for arguments like “-dx12”, “-directx12”, “-force-d3d12”, or similar. If you see these, remove them. The game may be trying to run in DirectX 12 even though your system may not support it.
Starting the Game Clean: Run the game without any launch arguments to see if that resolves the issue. This allows the game to choose the best settings automatically.
Verifying Game Files
Corrupted game files can also cause this error. A file may be missing or damaged which will cause issues within the game’s graphics. Most modern game launchers (like Steam, Epic Games Store, and others) have a built-in feature to verify the integrity of your game files.
Steam: Right-click the game in your Steam library, select “Properties,” then go to “Local Files” and click “Verify integrity of game files.”
Epic Games Store: In the Epic Games Launcher, click the three dots next to the game, and select “Verify.”
Other Launchers: Consult the documentation for your specific game launcher for how to verify game files.
The verification process will scan the game files and replace any that are missing or corrupted.
System Resource Considerations
Sometimes, it’s not an incompatibility, but insufficient system resources that are the problem. If you are running other resource-intensive applications in the background while playing a game, this may result in issues with the game.
Monitoring Resource Usage: Use the Task Manager (Ctrl + Shift + Esc) to monitor your CPU, memory, and GPU usage while the game is running.
Freeing Up Resources: Close any unnecessary programs that are using a lot of system resources.
Adjusting Graphics Settings: Lower the graphics settings within the game (resolution, texture quality, shadows, etc.) to reduce the load on your GPU.
Advanced Troubleshooting: Exploring Further Options
Reinstalling DirectX (Less Common but Potentially Helpful)
Although DirectX is integrated with Windows, there are times it may need a fresh install.
Downloading the DirectX End-User Runtime: You can download the DirectX End-User Runtime from Microsoft’s website.
Running the Installer: Run the installer and follow the on-screen instructions. This will install missing DirectX components.
Checking for and Installing Windows Updates
Windows updates often include critical updates that improve DirectX compatibility and overall system stability. Make sure that your operating system is up to date with the latest available updates.
Accessing Windows Update: Go to Settings > Update & Security > Windows Update.
Checking for Updates: Click “Check for updates.” If updates are available, install them and restart your computer.
Clean Boot Diagnostics
Performing a clean boot can help identify software conflicts. A clean boot starts Windows with a minimal set of drivers and startup programs, allowing you to determine if a third-party application is interfering with the game’s ability to run DirectX 12.
Performing a Clean Boot: Use the System Configuration utility (msconfig). In the “Services” tab, check “Hide all Microsoft services” and then click “Disable all.” In the “Startup” tab, click “Open Task Manager” and disable all startup items. Restart your computer.
Testing the Game: Try running the game. If the game works, it means a third-party application was causing the problem.
Identifying the Culprit: Re-enable services and startup items one by one and test the game after each change to pinpoint the conflicting application.
Future-Proofing Your System
Regular Driver Updates
Make it a habit to update your graphics drivers regularly. Nvidia and AMD release new drivers frequently, and keeping them updated is the key to a smooth gaming experience.
Operating System Upgrades
Plan to upgrade your operating system when necessary. Windows 10 and Windows 11 are critical for DirectX 12 compatibility, but keep in mind that your other hardware will need to be compatible as well.
Researching Game Requirements
Before you purchase a new game, take a moment to check its system requirements. Make sure your hardware meets the minimum specifications, especially the required GPU, and DirectX version.
Hardware Considerations
Plan for the future. If you’re a serious gamer, consider upgrading your hardware when necessary. Graphics cards, in particular, are a significant investment, but are necessary for a good experience when running newer games.
Conclusion
Confronting the “DirectX 12 Is Not Supported On Your System” error can be a frustrating experience. However, by carefully examining the hardware, software, and settings, it is possible to pinpoint the root cause. By working through the troubleshooting steps outlined in this guide, you’ll significantly increase your chances of resolving the error and returning to your favorite games. Remember to always ensure your drivers are up to date, your OS is current, and your hardware meets the game’s system requirements.
If you’ve tried these solutions and are still encountering problems, please share your experience in the comments below. Your insight can help others struggling with the same issue.
